Privacy Policy
Effective Date: March 2026 · Last Updated: October 14, 2026
YOUR PRIVACY MATTERS
World Wise Learning is committed to protecting your personal data. This Privacy Policy explains what data we collect, how we use it, and your rights under applicable data protection law including the UK GDPR, EU GDPR, and equivalent international legislation.
1. Who We Are
World Wise Learning ("We," "Us," "Our") is the data controller responsible for your personal data. We develop and deliver the Jurassic English™ curriculum, professional development programmes, and supporting educational services to schools and educators internationally.
2. Data We Collect
2.1 Information You Provide to Us
We collect personal data that you provide directly, including:
- Full name and professional title;
- Institutional email address and contact details;
- School or organisation name and address;
- Role and level of seniority (for teacher training and licensing purposes);
- Payment and billing information (processed securely via third-party payment processors, including PayPal for payments from outside Vietnam);
- Communication records, including emails, enquiry forms, and support correspondence;
- Account credentials (username and encrypted password) for platform users.
2.2 Information Collected Automatically
When you use Our digital platforms, We may collect:
- IP address and browser type;
- Device type and operating system;
- Pages visited, session duration, and click behaviour;
- Referral source (how you arrived at Our site);
- Cookies and similar tracking technologies (see Our Cookie Policy for full details).
2.3 Information About Students
Where Our Services are delivered to minors through an institutional arrangement, We process student data only on behalf of and under instruction from the Institutional Client (the school or organisation). Institutional Clients act as the data controller in respect of student data; We act as data processor. Student data is used solely for curriculum delivery and is never used for commercial purposes.
2.4 Special Category Data
We do not knowingly collect special category data (such as health data, ethnicity, or biometric data) unless explicitly required under a specific institutional agreement, with appropriate legal basis and safeguards in place.
3. How We Use Your Data
We use your personal data for the following purposes:
- To provide, maintain, and improve Our Services;
- To process account registrations and manage user access;
- To process payments and manage contractual arrangements;
- To communicate with you regarding service updates, training, and account information;
- To deliver teacher training and professional development programmes;
- To provide technical support and respond to enquiries;
- To comply with legal and regulatory obligations;
- To conduct educational research and improve Our pedagogical frameworks (using only anonymised or aggregated data);
- To send marketing communications, where you have provided explicit consent (you may withdraw consent at any time without affecting the lawfulness of prior processing).
4. Legal Basis for Processing
We process your personal data on the following legal bases:
5. Data Sharing and Disclosure
We do not sell your personal data. We may share your data with:
- Service providers: Third-party platforms (e.g., cloud hosting, payment processors, email delivery services) engaged to operate Our Services under data processing agreements;
- Payment processors: if you pay from outside Vietnam, PayPal processes your payment under its own privacy statement. PayPal shares with Us your name, email address, the amount, the item paid for and any note you add, which We use only to confirm and record your booking;
- Institutional Clients: Where you are a student or user registered under an institutional account, relevant data may be shared with your institution's designated administrator;
- Professional advisors: Legal, accounting, and compliance professionals bound by professional confidentiality;
- Regulatory authorities: Where required by law, court order, or government directive.
All third-party data processors are contractually obligated to process data only as instructed by Us and in compliance with applicable data protection law.
6. International Data Transfers
As an internationally operating organisation, your data may be transferred to and processed in countries outside your country of residence. Where data is transferred outside the UK/EU/EEA, We implement appropriate safeguards—including Standard Contractual Clauses approved by relevant data protection authorities—to ensure equivalent protection.
7. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce Our agreements. Standard retention periods are:
8. Your Data Protection Rights
Subject to applicable data protection law, you have the following rights in respect of your personal data:
- Right of access: To request a copy of the personal data We hold about you;
- Right to rectification: To request correction of inaccurate or incomplete data;
- Right to erasure: To request deletion of your data in certain circumstances;
- Right to restriction: To request that We restrict processing of your data;
- Right to data portability: To receive your data in a structured, machine-readable format;
- Right to object: To object to processing based on legitimate interests or for direct marketing;
- Right to withdraw consent: Where processing is based on consent, to withdraw that consent at any time.
To exercise any of these rights, contact Us at legal@worldwiselearning.com. We will respond within the timeframe required by applicable law (typically 30 days). We may request proof of identity before processing your request.
9. Children's Privacy
Our Services are directed at educational institutions and professional educators. Where Our curriculum is delivered to students under 18, this occurs through the institutional relationship, and the Institutional Client is responsible for obtaining all necessary consents from parents or guardians.
We do not knowingly collect personal data directly from children under 13 without verifiable parental consent. If you believe We have inadvertently collected such data, contact Us immediately at legal@worldwiselearning.com.
10. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or damage. Measures include: encryption of data in transit (TLS/SSL), access controls, regular security assessments, and staff training on data protection obligations.
No method of transmission over the internet or electronic storage is completely secure. While We strive to protect your data, We cannot guarantee absolute security.
11. Cookies
We use cookies and similar tracking technologies on Our platforms. For detailed information on the types of cookies We use and how to manage your preferences, please refer to Our Cookie Policy available at www.jurassicenglish.com.
12. Third-Party Links
Our platforms may contain links to third-party websites. This Privacy Policy applies only to Our Services. We encourage you to review the privacy policies of any third-party sites you visit.
13. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes via email or by a prominent notice on Our platform. The "Last Updated" date at the top of this policy reflects the most recent revision.
14. Complaints
If you have concerns about how We handle your personal data, please contact Us at legal@worldwiselearning.com. You also have the right to lodge a complaint with your relevant supervisory authority (e.g., the UK Information Commissioner's Office, or the applicable national data protection authority in your jurisdiction).
15. Contact Us
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